Logging & Monitoring
DotAlign analyzes email data (messages, calendar entries, and contact cards) to provide up-to-date contact information and relationship intelligence that colleagues within a firm can choose to share with one another.
The application is deployed on your Azure tenant and all data storage and processing happen there. While no user data leaves your Azure tenant, system logs are sent to a DotAlign account with a third party logging service called Loggly. The helps us improve your experience and proactively identify, investigate, and address issues - while simultaneously keeping your data private & secure within your Azure tenant.
How is the system log data protected?
Loggly has implemented security standards and operational processes using industry standards, and (as of the time of writing) can be used in environments regulated by PCI, HIPAA, and EU data protection. You can learn more about Loggly's security practices at https://www.loggly.com/product/security/.
What data is included in system logs?
The system logs contain the following types of information:
Type of Data
Information that helps us identify which clients and users may be experiencing issues
Errors & troubleshooting information